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One of my local government clients are looking for temporary Resident Liasion Manager.
This is a temporary role for 3 months with possible further extension.
Overview of Role:
- Develop and coordinate communication plans; tailored to each specific project.
- Refine and implement the resident consultation process, to ensure residents have real influence on what and how capital works are delivered.
- Design creative and innovative engagement and consultation approaches to ensure we hear from a diverse range of residents.
- Manage and distribute duties across the team to ensure an effective delivery of projects.
- Lead on resident and contractor engagement; ensure that there is a consistent approach across all capital works projects and act as senior point of liaison for the delivery of capital works projects.
- Co-ordinate and work closely with internal colleagues to ensure delivery of a joined-up approach to the capital works programmes
- Provide advice to internal colleagues on engagement and delivery.
- Promote and engage with Resident Associations
- Ensure processes & reports are in place to support the Project Managers in the delivery of the works.
- Develop & implement a residents / leasehold panel to review performance of projects and address lessons learnt.
- Devise & implement a system of capturing / monitoring and reporting on defects / customer satisfaction & complaints that arise during the delivery of capital projects.
The above is an overview of the role , if succesful a detailed job description will be provided at interview stage.
Please send all applications to Jahker Miah at Coyle Personnel Ltd.
