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Purpose of Position
Our UK Account Management Department (AMT) currently consists of 17 members. We are looking for an Account Director, to join the team and support the running of the department. This role is responsible for supporting our mid tier clients within the UK market, as well as, guiding, supporting and leading the 17 team members within the department. This is a great opportunity for you to work more strategically with teams and clients, to help enhance our offering to clients and have involvement in driving the department forward with wider business initiatives.
This position is temporary, with an 11-month contract.
Key Tasks
Key responsibilities within this role include:
- Develop strong senior relationships with key client stakeholders
- Act as a point of escalation for direct reports and junior team members.
- Act as senior point of escalation across Account Management client portfolio
- Hold closer strategic relationships with our larger client base, supporting Account Management on growth of clients ensuring service and strategy points are consistently delivered
- Managing client account distribution department wide
- Identify needs client may not recognise and ensure that approaches and solutions are linked to objectives
- Run risk assessment of commercial contracts and lead client commercial negotiations
- Lead and contribute to the pitch process for new client wins by displaying strategic vision, market & industry insight
- Collaborate with team members to deliver company-wide initiatives to boost industry knowledge and morale
- Work with the Head of Department to devise and implement department strategy to constantly evolve and improve on all aspects of the department.
- Drive forward Department OKR’s
- Involvement in wider business projects which support the departments function
Skills & Expertise
To be successful you will need to meet the below requirements.
- 5+ year experience of line management experience
- Ability to work both collaboratively and independently
- Experience of dealing with high-level client issues and the ability to troubleshoot issues successfully
- Understand and work with the client to identify and develop growth strategies
- Competence in decision making and the authority to take control of complex situations and projects
- Ability to manage, coach and develop other members of staff
- Excellent communication and presentation skills, especially at a high-level
- In-depth, practical knowledge of affiliate marketing
- Strong networking and negotiation skills
- An understanding of Awin culture, and ethos
Our Offer
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- Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
- Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
- Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
- Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
- Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
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