Aftercare Customer Service Manager

CCA Recruitment Group

Posted 2 days ago, valid for a month

London, Greater London SW8 2TR

£45,000 - £55,000 per annum

Full Time

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Sonic Summary

The Aftercare Customer Service Manager position is based in London SW8, offering a salary range of £45,000 to £55,000.
This is a Temp to Perm role requiring experience in Residential Property aftercare and delivering exceptional customer service.
Candidates should have a background in dealing with snags and defects, as well as liaising with contractors.
Key responsibilities include conducting pre-completion inspections, managing customer communications, and overseeing handovers and home demonstrations.
A minimum of two years of experience in the property sector and customer experience is essential for this role.

Aftercare Customer Service Manager

London SW8

45,000 - 55,000 - Temp to Perm role

Do you have any experience working in Residential Property after care?

Do you enjoy delivering world class customer service ?

Do you have experience in snags and defects and liaising with contractors?

Are you good at problem solving?

Duties of this Aftercare Customer Service Manager :

Dealing with high net worth individuals who have moved into a new build
Conduction pre-completion inspections and handling customer communications
Handovers and home demonstrations and dealing with the snag and defect management
Assisting with the process of apartment completions with purchasers or their agents, with the best level of customer experience

Background needed for this Aftercare Customer Service Manager

Knowledge of the Property Sector is essential

# Property#snags #Aftercare #Customer Service Manager

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