SonicJobs Logo
Login
Left arrow iconBack to search

Customer Facing Online Banking Advisor LONDON £59k FTC 6 Months

Adecco
Posted 2 days ago, valid for a month
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Customer Facing Online Banking Advisor position in London offers a salary of £59,000 per annum on a fixed-term contract for 6 months.
  • The role requires no previous experience, but candidates with a background in customer-facing roles and technical proficiency are preferred.
  • Successful candidates will engage with customers in bank branches to promote online banking and digital services.
  • The position includes 28 days of holiday plus bank holidays and a 4% pension contribution, pro rata.
  • The working pattern is full-time, Monday to Friday, with travel flexibility required for potential branch assignments.

Customer Facing Online Banking Advisor LONDON £59k FTC 6 Months

In Branch Customer Digital Services Advisor | Banking | London | 6 Months FTC | £59k per annum - 28 days holiday + Bank Holidays + 4% Pension Contribution Pro Rata | Full time (5 days per week) in bank branch | Financial Services (Retail Banking) | Customer Services | Training / Coaching |

Our Retail Banking client is seeking highly motivated and personable customer facing Customer Advisors to engage with customers coming into the bank to promote and champion online banking and digital services available to them.

Acting as experts you will promote the bank's mobile banking apps and help customers in branches to use all of the facilities available to them online and encourage customers to use the bank's digital channels.

Your high-level Customer Service skills will be essential to your success in this role.

It is likely that within your initial 6 months, you will operate from 2 separate branches.

Full training on digital and technology services will be provided with no previous experience is required. However, if you have previously worked within a bank in a customer facing role and you are tech savvy - we would love to hear from you!

Required Essential Skills and Experience:

  • Proven solid customer service skills
  • Previous experience in a customer facing role would be ideal
  • Previous coaching / training experience highly desirable
  • Excellent communication skills
  • Flexibility to travel up to 1 hour from home (expenses paid)

Location: London Area

Working Pattern: Monday - Friday in the branch

Salary: £59k per annum (6 months pro rata)

Contract: 6 Months FTC

If this role is of interest - apply now!

6 Months FTC | £59k per annum - 28 days holiday + Bank Holidays + 4% Pension Contribution Pro Rata | Full time (5 days per week) in bank branch | Financial Services (Retail Banking) | Customer Services | Training / Coaching |

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.