Infrastructure Engineer

Job Advertisement: IT Infrastructure EngineerLocation: London (Hybrid)Salary: £45,500 per annumContract Type: PermanentMy client, a leading UK based Charity, are currently seeking a skilled IT Infrastructure Engineer within their Data, Digital, and Technology department. This is a fantastic opportunity to support, optimise, and safeguard hybrid IT infrastructure while contributing to impactful projects.About the RoleAs an IT Infrastructure Engineer, you will:

• Support, maintain, and enhance hybrid IT systems across multiple locations.
• Deliver industrial-strength identity, account, and endpoint management.
• Collaborate with the Service Delivery Team to ensure effective incident management and exceptional service request outcomes.
• Ensure compliance with industry-standard security and data protection measures.
• Play a key role in implementing and supporting IT infrastructure for major projects, including seasonal events.

Key Responsibilities

• Provide operational support for hybrid office infrastructures, including on-premise and cloud systems.
• Implement and maintain cyber security infrastructure to meet Cyber Essentials Plus standards.
• Support voice and data platforms, including proactive monitoring and patch management.
• Manage identities and licenses within the Microsoft stack (365, Azure, Entra, Dynamics, SharePoint).
• Collaborate with cross-functional teams to enhance the user experience.
• Liaise with third-party contractors to ensure smooth operations and support.
• Contribute to ITIL processes for change control, configuration, and asset management.

About YouEssential Skills & Experience:

• Proven experience as a 3rd line support engineer, handling escalations and major incidents.
• Strong expertise in Microsoft technologies, including Azure, EntraID, InTune, Defender, and the 365 Stack.
• Knowledge of networking, including IP addressing, VLANs, TCP/IP, and MPLS.
• Hands-on experience with patch management and OS/application deployment tools.
• In-depth understanding of cyber security technologies, including IDS/IPS, firewalls, and antivirus management (Microsoft Defender).
• Excellent communication skills with the ability to create high-quality technical documentation.

Desirable:

• Technical certifications such as MCSE, CCNA, or ITIL accreditation.
• Experience in PowerShell scripting and automation.

Additional Information

• Some evening and weekend work may be required, particularly during the Christmas period.
• Occasional travel to London offices and regional sites may necessitate overnight stays.

This role offers the opportunity to make a tangible difference while working in a supportive, dynamic environment.Apply NowIf you're passionate about IT infrastructure and keen to make a meaningful impact, we'd love to hear from you!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.