- • Enhance the entire customer journey – building and strengthen relationships• Coordinate and organise customer engagement activities • Promote and encourage site networking and event participation• Identify opportunities to link customers and their businesses with one another• Promote ‘refer a friend’ incentive
- • Ordering supplies for site events• Manage supplementary recharging of ancillary services – meeting rooms, co-working etc.• Manage relationships; encourage positive reviews and oversee complaints
- • Maintain the highest of professional standards• Scheduling Contractors: Organise and coordinate schedules for contractors• Daily review of cleaning and maintenance levels• Oversee cleaning and maintenance operatives and contractors
- • Maintain the highest of professional standards• Scheduling Contractors: Organise and coordinate schedules for contractors• Daily review of cleaning and maintenance levels• Oversee cleaning and maintenance operatives and contractors
- Proven experience in a client relationship focused role
- Able to build long-term relationships including networking, and liaising with partners and stakeholders
- Excellent communication and interpersonal skills
- Ability to manage operations, finance and sales processes
- Enthusiastic, professional and a proven self-starter who strives for exceptional standards