Willis Towers Watson provide innovative and market leading advice, solutions, and programmes across a range of People, Capital, and Risk issues. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. We are increasingly being called upon as risk specialists across a variety of industries to bring our expertise and market knowledge to support our clients as they tackle their key pension, talent, benefits, and risk priorities.You will be part of an exciting and innovative team – Sales Operations, designed to create a more effective and efficient sales apparatus to drive accelerated growth and a superior client experience compared to our peers. Our objective is to support sales and client facing colleagues through operationalising sales enablement activity. This is an excellent opportunity for an ambitious professional to further advance their careers.The Role:Associate Director – Sales Operations Strategic Projects Lead (R&B)Our Sales Operations vision is to drive growth through improvements in sales productivity. The role has been created to lead global strategic projects for our R&B segment. This is an exciting opportunity to partner with senior leaders to execute change that will enable sales teams deliver their full potential and continually improve client experience. Key responsibilities include:

Build and maintain internal relationships with senior stakeholders (R&B Business and Sales Leaders)
Oversee the sales management framework structure, a forum of global business leaders to be created with the objective of accelerating sales growth:
- Projects – Take responsibility for delivery of selected strategic projects
- Project overview – track and manage all major project for R&B
- Communications – lead communications to key stakeholders, identifying key messages and updates
- Decisions: drive key decisions in steerco meetings including preparing supporting materials, defining decisions and supporting decision making in meetings
Partner with the various Sales Leaders to identify issues and scope projects to deliver address those. Ideas could include:
- Sales strategy, goal setting and go to market support
- Pipeline management, lead tracking and sales forecasting
- Co-ordination and tracking of sales campaigns
- Identify sales training requirements and co-ordinate with learning & development colleagues to ensure delivery

This is a hands-on delivery role which requires good project management skills (organisation, management, communication - both written and verbal). The role will work closely with the Global R&B Sales Ops leader.The Requirements:

Skilled at building effective relationships with stakeholders at all levels of an organisation
Experience in Sales Operations, Sales Management, Operations
Project Management skills desirable
Degree in Business, Sales Operations or similar is beneficial
Demonstrable communication, negotiation and influencing skills
Practical knowledge of sales strategy, account development and sales management
Highly analytical and competent when working with large data sets
Ability to represent the Sales Operations practice and WTW with integrity and credibility
Experience in a CRM system is advantageous
Competent in Microsoft tools – primarily excel (Vlookups, pivot tables and advanced formula) and PowerPoint

The role is remote so the location of the successful candidate is flexible, however the line manager for this role is located in Europe so the colleague should expect to work Europe hours and be available to talk to colleagues globally. Some travel may be required as determined by the role. This is an internal facing role reporting into WE DO (WTW Enterprise Delivery Organization).Equal Opportunity EmployerAt WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity.At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a” hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

Associate Director - Sales Operations Strategic Projects Lead R&B

Commercial Director

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