Client Services Director (AI & Automation)

We are currently working on behalf of our trusted client who are looking for a Client Services Director (AI & Automation). Our client is an international consultancy which provides IT consulting and business process outsourcing services for industries including banking, health care, manufacturing, media, and entertainment!

What You Can Expect

• Location - London (Hybrid)
• Salary - £100,000 - £115,000
• Work type - Permanent

Main Responsibilities as a Client Services Director (AI & Automation)

• Drive client delivery, establish strong client relationships and ensure projects deliver on schedule and within budget.
• Build & manage senior and mid-level customer relationships in Business & IT.
• Prepare and execute an Intelligent Process Automation (IPA) sales strategy for the assigned accounts with industry vertical sales teams.
• Own all activities in a sales cycle - building a qualified pipeline of opportunities, creating a differentiated solution proposal aligned to a client’s needs, creating a win-win commercial model and driving closure of consulting opportunities.
• Find opportunities to contribute to and enhance the IPA Practice
• Strong People Management, to motivate team members and enable them to perform at their best, develop and grow.
• Establish methodologies to deliver solutions to our clients
• Own revenue, margin, pipeline, TCV and customer satisfaction for the assigned accounts.
• Respond to RFIs and RFPs from prospects and clients.

Skills, Qualifications, and Experience

• MUST HAVE - Delivery and sales experience across the communications, media, telecommunications industries.
• Track record of growing a successful IT or Consulting practice; experience in selling and delivering Automation and AI services is desirable.
• Exceptional client management skills and experience.
• Business acumen, communication and drive for results.
• Strong leadership skills, particularly with highly diverse teams.
• Experience supporting account teams and building collaborative relationships with external and internal partners.
• Hands on working style
• Ability to work collaboratively in a virtual and highly matrixed environment.
• Dynamic entrepreneurial spirit and collaborative approach.

What’s In It For You?

• Amazing company to work for!
• Comprehensive benefits package, including health, dental, and vision insurance.
• Car Allowance & Discretionary Bonus
• Opportunities for professional development and career growth.
• A collaborative and inclusive work environment.
• Flexible working arrangements.

For further information on this Client Services Director (AI & Automation) role apply below

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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