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About The Courthouse Hotel
The Courthouse hotel is a 5-star luxury hotel ideally situated in an old Grade II Listed Magistrates Court, retaining much of its original historical features but with a modern twist. Our hotel is located where stylish Mayfair, fashionable Soho and the West End meet and is within walking distance of Londons famous shopping street New Bond Street which is revered throughout the world for its wealth of elegant stores, exclusive brands, art and antiques. Here at Courthouse Hotel London - Soho we are looking for a motivated professional Reception Shift Leader to join our busy Front of House Team. Our hotel consists of 116 bedrooms, 5 meeting rooms, 3 restaurants, a high-end chic roof terrace, 100-seater private cinema and The Bar in our lobby, an exciting and amazing place to work!
Nearest Tube Station: Oxford Circus
Overview:
The Group Commercial Director is responsible for overseeing the commercial strategy and revenue growth across a portfolio of hotels. This role involves developing and executing commercial strategies, managing key client relationships, and leading a team to achieve business objectives.
Key Responsibilities
Develop and Implement Commercial Strategies: Formulate and execute strategies to achieve business goals and drive revenue growth.
Market Research and Analysis: Conduct market research to identify new business opportunities and stay ahead of industry trends.
Client Relationship Management: Build and maintain strong relationships with key clients and stakeholders to ensure customer satisfaction and loyalty.
Team Leadership: Lead, mentor, and manage the commercial team, ensuring alignment with company objectives and fostering a high-performance culture.
Performance Monitoring: Track and analyse the performance of commercial activities using key metrics and adjust strategies as needed.
Budget Management: Assist in setting financial targets, managing budgets, and ensuring financial objectives are met.
Negotiation and Contract Management: Negotiate and finalize commercial agreements with key accounts, ensuring favourable terms for the company.
Collaboration: Work closely with other departments such as marketing, operations, and finance to ensure cohesive strategy implementation.
Key Skills
Strategic Thinking: Ability to develop and implement effective commercial strategies that align with business goals.
Market Analysis: Proficiency in conducting thorough market research and analysis to inform strategic decisions.
Leadership: Strong leadership and team management skills, with the ability to inspire and motivate a team.
Communication: Excellent communication and interpersonal skills, capable of building strong relationships with clients and stakeholders.
Negotiation: Skilled in negotiation and closing deals, with a focus on achieving favourable outcomes.
Financial Acumen: Understanding of budgeting, financial processes, and performance metrics.
Customer Focus: Ability to understand and meet the needs of clients, ensuring high levels of customer satisfaction.
Experience:
Minimum 5 years of experience in a senior commercial or sales role, preferably within the hotel industry.
Track Record: Proven track record of achieving revenue growth and managing key client relationships.
This role is pivotal in driving the commercial success of the hotel group, ensuring sustainable growth and profitability.
And what do you get in return!
Competitive salary
28 days holidays (Including bank holidays)
Meals provided when on duty.
Staff rates for friends & family across all the company hotels (subject to availability)
Workplace pension
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
The Courthouse Hotel is an equal opportunities employer.
Due to the high volume of applicants, we will only respond to candidates with suitable experience.
