After-Sales Service Technician

Ref: SF46470-1

A fast-growing sanitary product manufacturer in London, is currently recruiting an After-Sales Service Technician.

The ideal candidate should have 3+ years of completed training as a plumber or professional experience and sound knowledge of the plumbing industry.

Business level of English and driving is required for this role.

TYPE : Permanent, full-time

HOURS : 9:00-17:00, Mon to Fri (office-based)

SALARY : up to £45k, (base salary, depending on experience)

START : ASAP

LOCATION :London

After-Sales Service Technician RESPONSIBILITIES:

• Carrying out repairs and maintenance on products
• Installation of products, e.g. at in-house exhibitions
• Professional and competent customer service
• Co-operation with the internal sales department on customer offers (technical aspect)
• Documentation of work orders and timely internal reporting
• Independent management of external warehouses
• Assessment and qualification of warranty claims
• Coordination of orders and own service personnel (in terms of efficiency, time, costs)
• The company reserves the right to assign the employee according to the abilities any other reasonable tasks, if necessary only on a deputy basis and/or also at a different location, with the same remuneration

After-Sales Service Technician REQUIREMENTS:

• 3+ years of completed training as a plumber or professional experience and sound knowledge of the plumbing industry
• Strong customer and service orientation (with consideration of economic efficiency)
• Business level of English
• Flexibility
• Willingness to travel
• Intercultural competence and strong communication skills
• Sense of responsibility, independent and team-orientated work
• Good knowledge of MS Office applications
• Class B driving license

** All applicants must have the unlimited right to work in the UK without future visa sponsorship.

If your application is successful, you will be contacted within two business days.

We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.