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Job title: Commercial Account Handler
Salary: £50,000
Location: London
Purpose of role:
An excellent opportunity has arisen for an Account Advisor to join our clients Renewals team. This is an exciting, fast paced wholesale role and a great opportunity for an experienced person to broaden their knowledge.
Key Duties:
- Provide timely responses to intermediary inquiries and ensure accurate documentation of all communications with agents, insurers, or other relevant business contacts.
- Communicate policy coverage, terms and conditions, and claims protocols to intermediaries, ensuring understanding of the implications of breaching conditions or requirements. Document these details in client records.
- Address mid-term policy queries and issue endorsements as needed.
- Provide instructions and relay any issues to insurance providers or the broking department.
- Foster and enhance relationships by delivering exceptional service, technical knowledge, and expertise.
- Ensure accuracy in data input into systems to maintain information integrity.
- Adhere to regulations and procedures set by the Financial Conduct Authority (FCA) by staying updated with changes in the regulatory framework.
About You:
- Preferably, you have previous experience in the London Market, where you managed your own risks.
- You showcase excellent written and verbal communication skills, proficient at nurturing relationships and negotiating renewal terms with insurers and agents.
- Proficiency in Microsoft Office applications and database systems is a must, coupled with an appreciation for accurate documentation and system upkeep.
- Previous exposure to MRCs would be advantageous.
If you have the relevant experience or know someone that does, please contact us now on or email us at
