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Sales Support Administrator
£30,000 to £35,000 (Depending on experience)
Southeast London - Onsite
The Company
A mission led, B Corp certified FMCG brand challenging the household goods category with a range of products that not only work as well as their competitors but remain focused on sustainability and being eco-friendly. The brand remains founder led and supplies into nationwide retailers, via Amazon, and their own D2C platform.
What’s on offer?
- 25 days holiday + BH
- Product packages
- Discount on products
- Opportunities for personal growth within an expanding brand
What will you do as a Sales Support Administrator?
- Liaise with the 3PL partners, ensuring orders are sent OTIF
- Work closely with the warehouse to ensure any problems are addressed prior to shipping
- Manage the process from initial order to dispatch and aftersales support
- Process UK wholesaler and retailer orders accurately onto the system
- Deal with stock issues, back orders and work closely with supply chain
- Customer invoicing, CRM management and credit refunds
- Build strong relationships with B2B partners
What do you need as a Sales Support Administrator?
- Sales order processing experience, within FMCG essential
- Happy to be onsite in Southeast London 5 days a week
- Previous experience using ERP systems ( Ideally Unleashed )
- Understands the supply chain and the end-to-end cycle
- Ability to build lasting relationships, goes above and beyond for customers
- Proficient in Excel, PowerPoint, and Word
Job ID: 8925
