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Company Overview:
We have quickly established ourselves as a quick, efficient, and responsive lender. With a combined 30+ years of industry experience across the Management team we are able to identify the needs of each business and determine the finance that best suits their needs to thrive and grow.
We work hard every day to provide small businesses with fast access to capital. Our dedication to excellence coupled with our advanced technology allow for easy and accurate decision making that enables an application, approval and funding to all take place within 1-2 days.
Location:
- We currently all work from home, and we have some flexi working space in London (Liverpool Street).
The Sales Support Executive will:
- First port of call for all new applications, to check whether:
- All the correct information has been received that is required for underwriting.
- We have received the application before it meets our basic criteria.
- Liaise directly with the broker or directly with customer to ensure we have all the correct information needed for underwriting.
- For applications that are declined upfront, input basis details into Salesforce.
- Pass the lead to the Operations Team for review when the complete information has been received.
- Go back to the brokers to request any missing info that has been identified by the Ops team or Underwriter.
- Support the BDMS or Ops team as the deal progresses, eg bank verifications.
Knowledge, Skills and Abilities:
- Strong communicator with clear speech and writing.
- A good telephone manner.
- Can do attitude.
- Ability to work in a fast paced environment.
- A minimum of one years administration experience in a similar role with the financial sector.
- Excellent attention to detail.
- Ideally experienced in working with financial data.
- Confident about the ultimate value of his/her decisions.
- Active learner interested in applying Company standards to transactions.
- Effective team player with the ability to work independently, exercise initiative and take ownership of projects.
- Commitment to continuous improvement.
- Sense of accountability and pride in his/her work.
- Ability to communicate urgency, while working with detailed process requirements.
- Ability to drive a process.
- Excited about the prospect of working for an ambitious start-up.
