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Are you looking for an exciting opportunity to showcase your customer service and account management skills?
We have the perfect role for you! Our client is a leading marketing company in the heart of Wimbledon and they are searching for a talented Telemarketing professional to join their team on a 3 month contract starting from January 2025.
As a Telemarketing Representative, you will be an integral part of our client's dynamic team, responsible for reaching out to existing customers over the phone, discussing up and coming events.
This is a fantastic chance to broaden your experience in the marketing industry and contribute to the growth of a forward-thinking organisation.
- Competitive hourly rate - 12.00
- Conveniently located just a 3-minute walk from Wimbledon train station and tram station
- Join an energetic team that values collaboration, innovation, and a positive work culture
- Gain valuable skills and experience in customer service, account management, and coordination
- Make an impact by contributing to the success and growth of an industry-leading company
- Conducting around 60/70 outbound calls to a warm client base
- Build rapport with customers, actively listen to their needs, and provide appropriate solutions
- Accurately record customer information and update the CRM system to ensure data integrity
- Collaborate with colleagues and other departments to enhance overall customer experience
- Achieve set targets and key performance indicators within the required timeframes
- Previous experience in customer service, account management, or a similar role is preferred
- Exceptional communication and interpersonal skills with a strong command of spoken English
- Proven ability to build rapport and establish long-lasting relationships with customers
- Excellent organisational and administrative skills with great attention to detail
- Ability to work independently and as part of a team, efficiently managing multiple priorities
- Resilience and a positive mindset, especially when working towards challenging targets
If you are a motivated self-starter with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you! Don't miss out on this fantastic opportunity to join a leading marketing company.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
