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Role: Senior Reporting Specialist REF 83184
Contract Length: 12 months
Location: Hybrid/London - 2 days a week
IR35: Inside
Pay Rate to Intermediary: Market Rate
Security Clearance: SC requested
Spinwell is recruiting for a Senior Reporting Specialist for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE SENIOR REPORTING SPECIALIST
- Manage the generation of reports using data provided externally and internally and develop supporting processes in line with other internal processes
- Manage stakeholder engagement ensuring their reporting and information needs are met by creating new reports and dashboards as agreed, meeting any ad-hoc information requests
- Review and quality check automated reports, identify any risks and issues and raise appropriately
- Conduct trend analysis on performance to proactively identify problems and areas for improvements to both behaviour and service, and ensure they are driven through to completion
SKILLS/EXPERIENCE OF THE SENIOR REPORTING SPECIALIST
- Proactive in gathering, evaluating and analysing information and evidence from a range of sources to support strategic change - Changing & Improving
- Have an open-minded, scientific, sceptical approach to determining causes of failures and poor performance - Making Effective Decisions
- Ability to seamlessly integrate with existing 3rd-party supplier relationships Experience
- Communication skills effective in gathering reporting requirement and communicating outcomes to technical and non-technical users.
- A high degree of familiarity and knowledge of MS Excel and the Office suite. This includes Power Bi (at least lower intermediate level) Technical
- A working knowledge of reporting functionality within ServiceNow, including basic knowledge of Performance Analytics module Technical
- Ability to dot walk within ServiceNow native reporting environment, create dashboard and share them with users. Technical
- A high-level understanding of operational processes such as ITIL and modern digital support teams Experience
- Familiarity with Agile methodology and appreciation for iterative, continuous improvement Delivering at Pace
- Desirable:
- Understanding of organisational change and business process change - Changing & Improving
- Insight into best practices around operational exercising and situational testing Experience
- Knowledge of the IT and technology market, particularly key suppliers Experience
- The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
If you are a Senior Reporting Specialist, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
Disability Confident
As a member of the disability confident scheme, the client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
Armed Forces Covenant
The client is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.
If you qualify for the above, please notify us and quote the role you are applying for.
We will be in touch to discuss your suitability and arrange your Guaranteed Interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let us know.
