Head of Communications

We are working on a Head of Communications role with a leading investment bank, based in the heart of London. This role has an external communications and leadership communications focus, but will also be responsible for internal comms.

Client Details

The client are a reputable investment bank. They are looking to hire a Head of Communications into their London offices. This is a hybrid role.

Description

Key responsibilities of the Head of Communications:

1. Communications Strategy and Leadership* Develop and execute a comprehensive, integrated communications strategy that aligns with the company's business objectives and brand identity.* Serve as a trusted advisor to senior leadership on communications-related matters, including brand reputation2. Media Relations and Public Relations* Manage media inquiries, interviews, and press coverage, ensuring consistent and positive representation of the company in the media3. Internal Communications* Lead internal communication efforts to ensure employees are informed and engaged in a timely manner with the company's vision, strategy, and key business initiatives.* Develop and manage internal communication channels, including e-newsletters, intranet content, town halls and executive communications.* Partner with Human Resources and other departments to enhance employee engagement and culture through effective communication.4. Crisis and Reputation Management* Manage issues related to the company's reputation, working closely with legal, HR, and executive leadership to mitigate risks.5. Content and Messaging Development* Oversee the creation of compelling and consistent content across various platforms, including digital, print, website and social media.* Ensure all communications messaging aligns with the company's core values, mission, and tone of voice* Collaborate with the front office and marketing teams to ensure cohesive messaging in all marketing campaigns, including brand management and maximising digital engagement.6. Stakeholder Engagement* Develop and maintain robust relationships with key external stakeholders, including industry partners, community organisations, and government entities.* Represent the company at industry conferences, speaking engagements, and public events, as required.7. Budget Management* Oversee the department's budget, ensuring efficient use of resources and managing vendors and agencies effectively.8. Measurement and Reporting* Develop and track key performance indicators (KPIs) to measure the effectiveness of communication strategies.* Regularly report on communication outcomes to leadership, providing insights and recommendations for continuous improvement.

Profile

The successful candidate:

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field (Master's degree preferred).
• Proven track record of developing and executing successful communications strategies and campaigns- in a corporate, agency, or non-profit environment.
• Strong media relations experience with established networks in relevant industries.
• Exceptional writing, editing, and presentation skills.
• Experience of managing crisis communication and reputational issues.
• Ability to work under pressure and at pace, to successfully manage and deliver multiple projects simultaneously.
• Strong leadership skills, with experience of managing teams and fostering collaboration across departments.
• Proficiency with communication platforms, content management systems (CMS), and social media management tools.
• Event Management experience, with proven ability to deliver town halls and provide communications guidance and input to key company conferences.
• Financial Services experience required

Job Offer

Competitive