IT Engineer

Absolute Recruit

Posted 15 hours ago, valid for 18 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The position is for a 1st & 2nd Line IT Engineer located in Central London.
The salary offered is up to £38,000 depending on experience, along with benefits.
The role involves onboarding new clients, managing IT support tickets, and providing excellent customer service in a mixed Mac and Windows environment.
Candidates should have experience in a Managed Service Provider (MSP) setting and possess strong technical skills in both Windows and macOS, along with other specified technologies.
This opportunity is ideal for tech enthusiasts with a proactive attitude who are passionate about client support and looking for a dynamic work environment.

1st & 2nd Line IT EngineerLocation: Central LondonSalary: Up to £38,000 DOE + BenefitsAre you a 1st & 2nd Line IT Engineer looking for your next exciting challenge? Join an innovative, eco-conscious Managed Service Provider that is rapidly growing. With a sustainability-driven approach and a strong client base, this is an opportunity to be part of something special.Why Join?• Fast-growing MSP with an expanding client base• Sustainability-focused – providing eco-friendly IT solutions• Work directly with a Founding Manager experienced in scaling businesses• Diverse and dynamic work environment – no two days are the sameThe Role:As a 1st & 2nd Line IT Engineer, you will play a key role in onboarding new clients, managing IT support tickets, and delivering exceptional customer service. You will work in a 70% Mac, 30% Windows environment, so strong experience across both platforms is essential.Technical Skills You'll Need:• Windows & macOS – 70% Mac, 30% Windows• Azure AD & Office 365• Google Cloud – Google Workspace (G-Suite)• Intune & JAMF (MDM solutions)• Cyber Security Best Practices – Bitdefender, IronScales, VPN solutions• Autotask – Experience with this PSA is essential• Datto – Highly desirable, especially BCDR solutions• RMM Exposure – Experience with a Remote Monitoring & Management toolWho You Are:• A 1st & 2nd Line IT Engineer currently working in an IT MSP and looking for an exciting new challenge• A tech enthusiast with a proactive, problem-solving attitude• Passionate about providing top-tier client support in a fast-paced environmentIf you are ready to take your career to the next level as a 1st & 2nd Line IT Engineer, apply now – you won’t be disappointed!

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