Back to search
We are seeking an experienced Workshop Manager to lead our automotive garage. This role involves overseeing all aspects of workshop operations, ensuring efficient workflow, high-quality repair standards, and exceptional customer satisfaction. You will manage a small team of technicians, coordinate diagnostic and repair services including mechanical, bodywork, and EV repairs.
Key Responsibilities:
- Operations Management: Supervise and diagnose vehicle diagnostics, repairs, and maintenance to ensure smooth, efficient operations.
- Quoting and Customer Service: Provide accurate quotes for mechanical, bodywork, and EV repairs; clearly communicate repair needs and costs to reception.
- EV Repair Supervision: Oversee EV repairs, ensuring compliance with current safety protocols and best practices.
- Social Media and Business Promotion: Manage the workshops social media presence to showcase services, engage customers, and drive business growth.
- Team Leadership: Lead, support, and train a team of technicians, fostering a positive and productive work environment.
- Quality Control and Safety Compliance: Ensure all repairs meet quality and safety standards, including adherence to health, safety, and environmental regulations.
- Experience: Minimum 3-5 years in a leadership role within the automotive repair industry.
- Qualifications: Relevant automotive certifications; knowledge of EV repair practices is a plus.
- Skills: Strong leadership, communication, and customer service skills, with proficiency in social media will be an advantage.
- Technical Knowledge: Expertise in automotive diagnostics, repair quoting, and EV maintenance.
- IT Skills: Proficient with workshop management software and MS Office.
- Competitive Salary: £40,000 - £60,000, based on experience.
- Career Development: Opportunities for ongoing training and professional growth.
- Work Environment: Friendly, supportive team in a reputable, established business.
- Work Location: In person
