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- Manage Personal Assistants ensuring the delivery of a flexible and professional service that enables the organisation to meet its strategic objectives.
- Manage and develop a team that is focused on delivery within agreed service standards and that is empowered to work creatively in developing innovative solutions that produce efficiencies and improve the customer experience.
- Maintain a strategic oversight of the business of a specific Directorate, delegate to the team appropriately and ensure mechanisms are put in place to track and monitor departmental business
- Represent and communicate on behalf of Chief Officers, acting as the main point of contact for enquiries from internal and external stakeholders ensuring high levels of customer service are delivered.
- 2 years or more exprience within a local authority envrionment or a similar organisation.
- Previous experience within a Executive Business Manager role or equivalent.
- People management, coaching and performance management skills with the ability to lead a team to ensure delivery of a consistently high level of performance, quality and customer care.
- Ability to work on own initiative, delegate appropriately, and to plan and prioritise work to manage conflicting priorities, meet delivery deadlines, targets and agreed work standards, with minimum supervision.
