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A growing boutique consulting firm is looking for a SAP SuccessFactors Specialist to join their HR team. This role will be responsible for designing, implementing, and optimizing technical learning and development programs to enhance employees' skills and knowledge in a fast-evolving technological landscape. This role focuses on leveraging learning technologies, creating digital content, and ensuring the seamless integration of training systems (LMS, e-learning platforms, SAP Success Factors) to shape and execute the learning agenda. The role will also include coordinating backend activities with the Human Resource Information System (HRIS) to ensure seamless integration and data flow between systems, managing LMS domains, and assisting with other HRIS modules, such as Succession and Career Development Planning, Performance and Goals Management.
Main Responsibilities:
- Develop, implement, and maintain technology-driven learning programs, webinars, and digital resources.
- Curate/design curriculum for various training modalities (self-paced, instructor-led, hybrid) to meet the diverse learning needs of the business
- Drive requirements analysis/blueprints/explore sessions using show & tell techniques promoting standard SAP processes, identifying gaps, getting those functionally designed, configured or customized
- Propose, develop/configure, document and test according to the functional and technical requirement by working closely with development team
- Manage the LMS platform, including courses, curricula, assessments, and user roles.
- Oversee LMS performance, troubleshoot issues, and ensure compliance with standards.
- Configure LMS settings, such as course structures, learning paths, and domains to support different departments.
- Provide technical support to users and resolve LMS-related issues.
- Collaborate with IT and external vendors for complex technical problems.
- Ensure accurate synchronization of user data between HRIS and LMS, resolving integration issues as needed.
- Monitor system performance and user feedback to identify areas for improvement.
- Implement enhancements, plugins, or integrations to extend the LMS capabilities.
- Conduct regular system audits and data backups.
- Create interactive learning experiences, such as video tutorials, screencasts, and engaging assessments and surveys.
- Deliver technical training sessions via virtual or in-person workshops on emerging technologies, tools, and internal systems.
- Analyze learning metrics and generate reports to assess training effectiveness, engagement, and skill development progress.
- Use data-driven insights to continuously improve learning content, user experience, and delivery methods.
- Coordinate with HRIS for accurate reporting on employee training progress and compliance requirements.
Experience:
- Bachelor's degree in Educational Technology, Human Resources, or a related field is desired.
- Strong knowledge of SAP SuccessFactors, particularly LXP, Succession and Career Development Planning, Performance and Goals Management
- Experience with LMS integrations (e.g., SSO, SIS).
- Ability to translate complex technical concepts into clear and engaging learning materials.
- Excellent project management, organization, and communication skills.
- Experience with data analytics and reporting on learning outcomes.
- Ability to manage multiple projects in a fast-paced environment.
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