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This East London Authority are looking for a Learning and Development Officer to work within their Revenues and Benefits Service. Details of the role are:
The Learning and Development Team is part of the Benefits and Homelessness Prevention Service. The service is high-performing and is committed to helping residents and the challenges they face while supporting staff to perform to the high standards of the service.
We are looking for an exceptional Learning and Development Officer. You will spend most of your time delivering training in person and designing courses to meet the needs of Benefits and Housing Needs, Customer Services and Revenues teams.
It is essential that you have excellent communication, customer service, and time management skills as well as a flexible, adaptable, and inclusive approach.
You must be self-motivated, innovative, and creative and understand the challenges facing the Council, with the ability to carry out your own research from which develop a training course and review/evaluate the learning of individuals or groups.
To apply for this role you must have:
- CIPD, or similarly qualified
- Be eligible to work within the UK
- Identify training and development needs within the service through analysis and regular consultation with stakeholders.
- Demonstrate a high level of knowledge and understanding of Housing Benefit and/or Homelessness Reduction and Prevention
For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.
