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Are you an experienced IT Trainer? Do you have experience delivering software training on Social Housing centric applications? If this describes you, then let Informed Recruitment help you to achieve your potential with an exciting opportunity to take ownership of training needs analysis, create content and deliver training following a software implementation project. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference following a large-scale transformation. This is a hybrid role split 50/50 between home and a London office.The purpose of your role will be to assist services in delivering training on their line of business applications by carrying out training needs analysis, creating and documenting courses and delivering user training. Day to day responsibilities will include the design and expansion of a training and development programme based on the needs of the organisation; the identification of Training Needs Analysis; Authoring, Developing and Creating effective and bespoke training programmes for users; Producing training materials for in-house courses; Creating and delivering a range of training using classroom, online and blended learning; Amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment and overall Training analysis and lessons learned reporting.Must Have
- Demonstrable commercial experience of software training from initial needs assessment, through course creation and delivery in a variety of formats.
- Direct experience developing and delivering training sessions for Social Housing management systems (such as Aareon QL, MRI Enterprise/Orchard Housing, NEC/Northgate Housing, Capita One/OPENHousing, Civica Cx, MIS Active H, or similar)
- A broad understanding of an array of housing system modules
- UAT systems
- Good knowledge of data
Nice to Have
- Training certification such as TAP or similar.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
