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A highly respected global organisation who provide services to the Financial / Banking world are currently entering into an exceptionally busy period, and seeking 2 Accounts Receivable / Credit Control Analysts to join their team on the 14th of April on initial monthly rolling temporary contracts. This is a hybrid based position.
JOB DESCRIPTION
The Accounts Receivable / Credit Control Analyst is an integral position within the finance department to support the crucial phase of signatories invoicing. Reporting into the Head of Financial Control, the role will be coordinated by and working closely with the AR Associate.
CORE RESPONSIBILITIES
- Responsible for updating customer (Signatories) billing details on Salesforce (CRM)
- Dealing with high volume of emails, proactively and promptly resolving both external and internal issues and queries
- Liaise with Signatories to chase outstanding debt
- Liaising with our Signatory relationships team and Account managers where necessary
- Manage various data spreadsheets
- Report weekly on progress of accounts
- Assist Management Accountant and Credit controller with ad-hoc tasks
SKILLS REQUIRED
- 5 years’ plus Accounts Receivable & Credit Control experience
- Excellent telephone manner
- Good attention to detail
- Excellent customer service skills
- Good IT/system skills (Microsoft Office, CRM / Finance software etc.)
- Good written communication skills
- Experience of dealing with a high volume of queries
- Excellent interpersonal skills, able to work with staff in all areas of the organisation
- Ability to manage own workload effectively and efficiently
- Able to communicate effectively in writing, on a one-to-one basis and by phone with a range of people including, internal and external customers, managers & Directors.
- Evidence of being a strong team player, showing support for colleagues and manager
- Language skills, other than English is desirable
- Experience dealing with multi-currencies
- Salesforce (CRM system) and Sage X3 desirable, but not essential
