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We are seeking a Credit Controller to join our Finance/Credit Team. This role is crucial for driving improvements to credit risk management while building effective working relationships with both internal teams and external customers.
The successful candidate must have Strong experience with SAP, an excellent manner when communicating with customers (via phone and email) and have the ability to work effectively in a fast-paced environment
Location: West London
Working pattern: Hybrid
Start date: ASAP
Duration: 3 months
Day-to-day of the role:
- Build and maintain effective business relationships with internal and external customers to maximise cash collection and minimise risks.
- Investigate and resolve credit risks and problematic accounts, reviewing and managing issues and significant transactions.
- Ensure adherence to the company credit policy, including monitoring the application of appropriate credit limits and the risk profile of customers.
- Support the Credit Control Team Lead and Credit Manager in preparing monthly reports on aged debt, overdue debt, DSO, cash flow, credits processed, and provision for losses.
- Define payment plan agreements with the sales team when necessary, preparing ad hoc reporting in line with the needs of the business.
- Support invoicing to customers when required, establish and send statements and dunning letters to customers.
- Create manual invoices according to instructions.
- Support the Shared Service Center for the reconciliation of payments with the invoices.
Required Skills & Qualifications:
- SAP experience is necessary.
- Proven experience in building effective business relationships.
- Strong ability in investigating and resolving credit risks
- Excellent professional communication skills for supporting customers via phone and email.
