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Call Handler

Venn Group
Posted 12 hours ago, valid for 11 days
Location

London, Greater London EC1R 0WX

Salary

£18.5 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Venn Group is seeking an Income Support Officer for a prestigious London-based University on a 3-month interim contract.
  • The role involves managing tuition fees and supporting students during the busy enrolment period, including handling a high volume of calls and emails.
  • Candidates must have prior experience dealing with high call volumes, and experience working within a university setting is highly desirable.
  • The position offers a salary of £18.50 per hour and is available for remote working.
  • Early applications are encouraged as the vacancy will be actively shortlisted.

Income Support Officer -    Interim 3 month Contract

Venn Group are delighted to announce that they are working with a prestigious London based University for an exciting interim Income Support Officer role

The Income support officer will be responsible for the managing of tuition fees and supporting during the busy enrolment period.

Job responsibilities include:

  • Answering the phone to students whilst dealing with a high volume of calls
  • Email communications and reconfirming information
  • Managing all student queries relating specifically to tuition
  • Supporting the high volume of international students

The successful candidate MUST have:

  • Prior experience dealing with high volume of calls 
  • Experience working within a University (Highly Desirable)

Position: Income Support Officer

Contract length: 3 months

Hourly Rate: £18.50

Location: Remote Working 

Vacancy reference: J75845

This vacancy will be actively shortlisted so early applications are encouraged

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.