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Customer Service Executive

Rutherford Briant
Posted 3 days ago, valid for 12 days
Location

London, Greater London EC1R 0WX

Salary

£40,000 - £48,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Executive with a four-day working week, including three weekdays and one weekend day off.
  • The salary for this role ranges from £26,000 to £30,000 per annum.
  • Candidates should be recent graduates or have some work experience, with a degree required.
  • Key responsibilities include managing customer accounts, resolving queries, and providing order updates while collaborating with other departments.
  • Strong communication skills and a relationship-building approach to customer service are essential for this role.

Customer Service Executive - 4 day working week

3 days between Monday to Friday - One day weekend (Saturday or Sunday) per week

26000 to 30000 per annum

Are you a graduate looking for your first position? Have you recently graduated and looking for your next career growth opportunity? Keep reading!

I am currently recruiting for a well established yet growing business based in Farringdon who are looking for two Customer Service Executive to join the team.

As the Customer Service Executive, you will be responsible for:

- Looking after the customer experience journey for a number of client accounts

- Resolve customer queries and deal with customer complaints in a professional manner

- Customer order management while maintaining accurate customer within the CRM

- Provide customers with order information updates while working with departments cross-functionally 

As the Customer Service Executive, you will have the following experience:

- Degree qualified (straight out of University and/or some work experience)

- Strong communication skills over the phone and email

- Relationship nurturing mindset when providing customer service

If this role is of interest, please apply now!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.