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Customer Service Executive

Pertemps Cambridge
Posted 19 hours ago, valid for a month
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Executive position is located in Central London with a hybrid work model after three months.
  • Candidates should possess a degree and have a proactive problem-solving mindset along with excellent communication skills.
  • The role involves acting as the first point of contact for customers and resolving issues efficiently to ensure a positive experience.
  • Salary details include a commercial bonus scheme and an annual cost-of-living increase, alongside 25 days of holiday and additional benefits.
  • This opportunity offers excellent career prospects within a supportive and dynamic company environment.
Customer Service Executive – Bring Your Energy & Passion!Location: Central London Hybrid (after 3 months)Hours: Monday to FridayAre you a natural people person with a passion for delivering exceptional customer service? Do you have a degree and the drive to grow your career in a dynamic, forward-thinking company? Our client, a leading formation company that helps individuals and businesses establish and register their companies, is looking for a Customer Service Executive to join their vibrant team in Central London.This is a fantastic opportunity to join a company with excellent career prospects, where you’ll be supported and encouraged to grow both professionally and personally.What You’ll Be Doing:
  • Acting as the friendly first point of contact for customers via phone, email, and live chat.
  • Resolving customer issues efficiently while ensuring a positive experience in every interaction.
  • Maintaining accurate records and escalating concerns when necessary.
  • Collaborating with a supportive team to continually improve customer service standards.
What You’ll Need:
  • A degree – we’re seeking bright, ambitious individuals ready to make a difference.
  • A proactive problem-solving mindset and excellent communication skills.
  • A genuine passion for helping people and going the extra mile.
  • A team player who thrives in a fast-paced, dynamic environment.
Why You’ll Love It Here:
  • Excellent career prospects – Grow and advance within a supportive, innovative company.
  • 25 days holiday + 8 public/bank holidays – plenty of time to recharge!
  • Commercial bonus scheme & annual cost-of-living salary increase.
  • 14 weeks full-pay maternity leave & 2 weeks full-pay paternity leave.
  • 24/7 Employee Assistance Program & free counselling for you and your family.
  • Paid Wednesday lunch – because midweek deserves a treat!
  • Breakout room with Netflix & Nintendo Switch – relax and recharge!
If you’re excited about the opportunity to make an impact and build a rewarding career in a fantastic company, apply now or reach out for more information. We’d love to hear from you!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.