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Customer Service Executive

Customer Service Executive

Pertemps Cambridge

Posted 22 days ago, valid for 6 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The Customer Service Executive position is located in Central London with a hybrid work model after three months.
Candidates should possess a degree and have a proactive problem-solving mindset along with excellent communication skills.
The role involves acting as the first point of contact for customers and resolving issues efficiently to ensure a positive experience.
Salary details include a commercial bonus scheme and an annual cost-of-living increase, alongside 25 days of holiday and additional benefits.
This opportunity offers excellent career prospects within a supportive and dynamic company environment.

Customer Service Executive – Bring Your Energy & Passion!Location: Central London Hybrid (after 3 months)Hours: Monday to FridayAre you a natural people person with a passion for delivering exceptional customer service? Do you have a degree and the drive to grow your career in a dynamic, forward-thinking company? Our client, a leading formation company that helps individuals and businesses establish and register their companies, is looking for a Customer Service Executive to join their vibrant team in Central London.This is a fantastic opportunity to join a company with excellent career prospects, where you’ll be supported and encouraged to grow both professionally and personally.What You’ll Be Doing:

Acting as the friendly first point of contact for customers via phone, email, and live chat.
Resolving customer issues efficiently while ensuring a positive experience in every interaction.
Maintaining accurate records and escalating concerns when necessary.
Collaborating with a supportive team to continually improve customer service standards.

What You’ll Need:

A degree – we’re seeking bright, ambitious individuals ready to make a difference.
A proactive problem-solving mindset and excellent communication skills.
A genuine passion for helping people and going the extra mile.
A team player who thrives in a fast-paced, dynamic environment.

Why You’ll Love It Here:

Excellent career prospects – Grow and advance within a supportive, innovative company.
25 days holiday + 8 public/bank holidays – plenty of time to recharge!
Commercial bonus scheme & annual cost-of-living salary increase.
14 weeks full-pay maternity leave & 2 weeks full-pay paternity leave.
24/7 Employee Assistance Program & free counselling for you and your family.
Paid Wednesday lunch – because midweek deserves a treat!
Breakout room with Netflix & Nintendo Switch – relax and recharge!

If you’re excited about the opportunity to make an impact and build a rewarding career in a fantastic company, apply now or reach out for more information. We’d love to hear from you!

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