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Customer Experience Executive
Vauxhall, London
30,000 - 36,000
Do you have experience in New build Residential sector? Do you enjoy delivering world class customer service?
This Customer Experience Executive role involves working on behalf of two successful developers in the UK, this role will be looking after things from key handover and purchaser snagging
Throughout the defect liability period with pre-completion inspections and the purchaser completion process.
As a Customer Experience Executive this will be supporting the team and duties will be:
- Carrying out pre-completion quality assurance inspections
- Assisting with the process of apartment completion
- Preparation of apartments, homeowner packs and other items ready for key handover
- Co-ordinating and carrying out key handovers and home demonstrations
- Being one of two first points of contact for all customer enquiries
- Assisting with the co-ordination of purchaser snagging
- Reporting defects to the relevant teams and ensuring these are closed out efficiently
- Liaising with various contractors on snags and defects
- Administrative tasks and report preparation
Please apply for this Customer Experience Executive, immediate interviews available
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database
