General Manager - Hospitality & Events Venue - London, Up to £55,000

General Manager – Hospitality & Events Venue – London, Up to £55,000

General Manager – Hospitality & Events Venue
Location: London, UK
Salary: Up to £55,000

We are working with a great company! An exciting opportunity has arisen for an experienced General Manager to lead the operations of a high-profile hospitality and events venue in London. This role is perfect for a dynamic and hands-on leader with a passion for delivering exceptional guest experiences, driving business growth, and ensuring operational excellence.

Key Responsibilities
Operational & Business Leadership
• Oversee day-to-day venue operations, ensuring seamless service and outstanding guest experiences.
• Develop and implement business strategies to drive revenue, profitability, and brand growth.
• Ensure smooth coordination of events, hospitality services, and venue management.
• Maintain compliance with health, safety, and licensing regulations.
Team & Customer Experience Management
• Lead, inspire, and develop a team of hospitality professionals to deliver first-class service.
• Recruit, train, and manage staff, fostering a positive and high-performing work culture.
• Build strong relationships with clients, guests, and industry partners to enhance reputation and customer satisfaction.
Financial & Commercial Oversight
• Manage budgets, track performance, and implement cost-control measures.
• Identify new business opportunities, partnerships, and revenue streams.
• Negotiate supplier contracts and oversee procurement to maintain quality and efficiency.
Brand & Marketing Strategy
• Collaborate with marketing teams to promote the venue and drive footfall.
• Develop and execute initiatives to enhance brand presence and customer loyalty.
• Stay ahead of industry trends and introduce innovative ideas to improve services and offerings.

Skills & Experience Required
• Proven experience as a General Manager, Operations Manager, or Senior Hospitality Manager in a venue, events, or hospitality environment.
• Strong leadership skills with the ability to motivate, develop, and manage teams.Excellent financial acumen, with experience in budgeting, cost control, and revenue growth.
• Strong understanding of hospitality operations, event management, and customer service excellence.
• Exceptional communication and negotiation skills, with the ability to engage stakeholders and drive business success.
• Passionate about hospitality, with a hands-on approach and problem-solving mindset.

Benefits
• Competitive salary + performance-based incentives
• Opportunity to lead and shape an exciting hospitality brand
• Supportive and creative work environment
• Career development and growth opportunities

If this role aligns with your skills and ambitions, please apply today or send your CV to