Guest Operations Manager, London, £40k - £44k

Guest Operations Manager, London, £40k - £44k

We are seeking a dynamic and experienced Guest Operations Manager to lead and manage accommodation and hospitality services for a fantastic London site. The role involves overseeing Front of House operations, managing teams, and ensuring excellent guest experiences in a high-volume environment. The manager will handle accommodation services, event operations, and liaise with internal and external stakeholders to ensure smooth operations.

Responsibilities:

• Oversee accommodation and reception services
• Manage guest arrivals, departures, and event hosting
• Ensure compliance with health, safety, and hygiene regulations
• Conduct team training, development, and scheduling
• Maintain high standards of guest service and resolve any issues

The Ideal candidate:

• Experience in managing accommodation services in a large-scale setting
• Strong understanding of health and safety regulations
• Excellent communication, organizational, and time management skills
• Ability to work flexibly, including evenings and weekends

If you are keen to discuss the details further, please apply today or send your cv to