Back to searchCar Park Supervisor
Unity Recruitment
Posted 7 hours ago, valid for 8 days
London, Greater London W12 9AU, England
£31,689 per annum
Full Time
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Sonic Summary
- Unity Recruitment is seeking a Car Park Team Leader for a busy shopping centre in West London.
- The role requires 1 year of relevant experience in a car park or similar service environment.
- The position involves working 42 hours per week on a 4 days on, 4 days off schedule, with a combination of day and night shifts.
- The successful candidate will manage car park operations, ensuring high standards of customer service and health and safety.
- Salary details for this position are not provided in the job listing.
Unity Recruitment are seeking a Car Park Team Leader for a very busy shopping centre based in West London.
Working 42 hours per week - A combination of day and night shifts. 4 days on 4 days off
Job purpose
*Lead the Car Park Operative team to deliver excellent customer experience by supporting and role modelling best practice
*To ensure the highest level of Health and Safety, car park operations, and team supervision is achieved and maintained
*To successfully manage car park operations and traffic management both day-to-day and during exceptional events and high-volume seasonal activities
Principal accountabilities
*Lead your team to interact with guests as they enter and leave the car parks whilst demonstrating a positive, friendly, and welcoming approach
*Supervise the day-to-day activities of a team of Customer Service Operatives, delivering regular 1-1 meetings and recognizing development opportunities
*Providing detailed shift handovers and ensuring smooth shift-to-shift communication with Duty Managers and other Team Leaders
*Ensure team members are coached and supported to deliver the highest standards of car park operations and customer service
*Situational reactiveness to car park issues as and when they arise
*Proactively learn about the Guest Service
*Act as key support to Duty Managers and when required, support as acting Duty Manager
Qualifications and experience
Ideally 1 years' relevant experience in Car Park or similar service environment
Experience in managing or supervising a team
Customer focused, with a clear understanding of the customer journey
Excellent communication skills with the ability to manage challenging customer interactions
Able to create and maintain strong external and internal stakeholder relationships
If this Car Park Team Leader vacancy is of interest to you - then please apply today with your updated CV to (url removed) or call Carly on (phone number removed) ext 113 for further details.
