Contract Support

Fawkes and Reece

Posted 20 hours ago, valid for 6 days

London, Greater London EC1R 0WX

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The Contract Support role focuses on providing exceptional customer service and business support to enhance the growth of the Business Unit.
Key responsibilities include answering client calls and emails, determining the priority of faults, and processing quotations and purchase orders.
Candidates should have 2-3 years of experience in contract support and possess log book and filing experience.
The position emphasizes understanding and anticipating customer needs while achieving results within quality and time constraints.
Interested applicants should apply with an updated CV or contact Abi Taylor in the London Office for more information.

Contract Support

About the role of Contract Support

The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.

Responsibilities for Contract Support

Providing support to the client and answer calls and emails in a professional and timely mannerDetermine the nature, priority of faults based on information provided by the clientLiaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders

Raise and assign work orders to relevant resources

Requirements forContract Support

2-3 years in contract support

Log book, filing experience

If you want to hear more about this Contract Support role please apply with an up-to-date copy of your CV or contact Abi Taylorin our London Office on .

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