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Customer Care Assistant part time / temp role

Customer Care Assistant part time / temp role

Gordon Yates Limited

Posted 6 hours ago, valid for 9 hours

London, Greater London EC1R 0WX

£15 per hour

Part Time

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Sonic Summary

This is a hybrid part-time role based in Ponders End, requiring work from home on Mondays, Tuesdays, and Wednesdays from 8:30 AM to 5:30 PM.
The position is ideal for candidates with 1-2 years of customer service experience, excellent communication skills, and strong Excel proficiency.
You will manage customer service channels, including live chat and emails, while collaborating with marketing and sales teams.
The role offers a pay rate of £15 per hour, with interviews scheduled to take place as soon as possible.
The start date for the role is approximately the week commencing November 11.

Hybrid role: home/Ponders End based
Working Mon-Wed 8:30-5:30
Would suit somebody with previous customer service experience

This is a great opportunity to join a friendly, fun and lively but hardworking team at an equally exciting brand within the food/drinks industry. This company is a well known brand with an international presence. You will work predominently at home but visit the office in Ponder's End for trainingThis is a p art time role working three days per week. Working days are Monday, Tuesday and WednesdayDuties to include

Running the day to day customer service channels including live chat and emails
Working closely with the marketing and sales teams

Skills & Experience required: -

You’ll have 1-2 years customer service experience
You’ll be good at communication and building relationships with key stakeholders both internally and externally
With strong excel skills
Previous knowledge of Shopify is a plus but not essential
The company will interview ASAP
Role starts approx w/c 11 Nov
Rate of pay is £15 per hour

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