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Customer Service Administrator

Burton Bolton & Rose Recruitment Services Limited
Posted 2 days ago, valid for 3 days
Location

London, Greater London EC1R 0WX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Customer Service Administrator is needed in London, NW9, offering a salary of £32,500 along with pension and private medical insurance.
  • The role requires excellent communication skills and provides opportunities for progression within the company.
  • Key responsibilities include supporting the Customer Service Manager, liaising with customers, inputting orders, and collecting feedback post-service.
  • The candidate will also investigate after-sales issues and maintain computerized customer database records.
  • Experience requirements are not specified, but a background in customer service is likely advantageous.

Customer Service Administrator

London, NW9

£32,500 + Pension + Private Medical Insurance

A friendly Customer Service Administrator with excellent communication skills is required to join this growing local Company, there will be plenty of opportunity for progression available for the right person.

Some of your duties will include:

- Supporting the Customer Service Manager with day to day tasks in the Customer Service Department

- Liaising with customers via telephone and email and understanding their individual wants and needs

- Inputting customer orders on the computer system and tracking progress through to completion

- Calling customer after delivery of service to collect feedback and ensure they were happy with service received

- Investigating any after sales issues that occur and ensuring a suitable resolution is found

- Maintaining computerised customer database records and updating details of customer interaction

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.