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Customer service representative
Customer Service Administrator

Customer Service Administrator

Tiger Recruitment

Posted 13 hours ago, valid for 24 days

London, Greater London EC1R 0WX

£24,000 - £28,800 per annum

Part Time

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Sonic Summary

The position is for a Customer Service Administrator at a Beverages Service company in London, offering a salary of £13-£15 per hour.
This is a temporary role lasting for 3 months, requiring work from Monday to Friday.
The main responsibilities include answering customer queries, processing orders, and liaising with the warehouse for order confirmation and dispatch.
Candidates should possess a proactive attitude, strong communication skills, and the ability to problem-solve under pressure.
While the job description does not specify years of experience required, relevant experience in customer service is likely preferred.

Customer Service Administrator£13-£15 p/h3 month temporary positionMy client is a Beverages Service based in London. They are looking for a Customer Service Administrator to join them on a 3 month temporary position Monday-Friday. You will be required to provide the best possible service to customers and helping the business succeed by going above and beyond to satisfy their needs and meet their expectations in a timely manner.What you’ll do:

Being the first point of contact for answering customer queries and concerns
Reviewing and raising tickets accordingly
Submitting customer orders within the CRM system
Liaising with the warehouse to confirm processing of orders, dispatching, and customer invoices
Providing product recommendations
Feeding issues back to the wider business and responding to customer reviews
Providing ad-hoc support

Skills required:

Proactive ‘can do’ approach
Ability to problem-solve
Strong verbal and written communication skills
Knowledge of products and services
Ability to remain calm under pressure

Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

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