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Customer Service Advisor- Fashion

Love Success Recruitment
Posted 3 days ago, valid for 25 days
Location

London, Greater London EC1R 0WX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A fast-paced fashion brand is seeking dedicated Customer Service Agents for a contract position from October 2024 to January 2025.
  • Candidates should possess exceptional customer service skills and be able to work full-time, completing various shifts including weekends.
  • The role involves handling a high volume of customer queries via email, telephone, and live chat, along with processing mail orders and checking stock availability.
  • The position is based in South East London, requiring candidates to travel to the office, with a work-from-home option available for 40% of the time.
  • Applicants should have 3 to 6 months of relevant experience, and the salary for this role is competitive within the industry.

Do you have exceptional customer service skills? Are you looking for a new opportunity? Would you like to work for a fast paced and dynamic fashion brand? If yes, then please continue reading!

OCT 24 - JAN 25

We are looking for a number of dedicated Customer Service Agents to join a new and exciting team Our client, a fabulous fashion organisation are seeking exceptional staff to support their customers with a wide range of enquires and queries.

Duties include but are not limited to -

  • Placing telephone mail orders for customers
  • Responding to a high volume of queries via email, telephone and live chat
  • Looking up stock for customer requests
  • Contacting customers to ascertain data omitted on orders
  • Knowledge of all product lines

To be successful in this role, you must be able to work FULL TIME AND COMPLETE VARIOUS SHIFTS

  • Monday - Friday and 1 in every three weekends
  • WEEKEND REMOTE
  • 60% office based/ 40% WFH
  • Shifts ranging between 8:00am - 9:30 pm
  • 37.5 hours per week
  • 3 - 6 month CONTRACT
  • South East London BASED - MUST BE ABLE TO TRAVEL TO THE OFFICE

If you are interested in Fashion and are looking for an opportunity to work with an exciting and reputable brand, now is your chance! Please apply immediately!

Love Success is acting as an Employment Business in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.