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Customer Service Advisor
Wimbledon
£26,000-£32,000
Full-Time Permanent
Always working Saturdays.
Potential shift examples -
8.30am - 4.30pm Tuesday - Saturday (5 days)
8.30am - 4.30pm Wednesday - Sunday (5 days)
Benefits:
- On-site parking
- Private medical insurance
- 28 days paid holiday (plus bank holidays)
Are you passionate about customer service? Our client is looking for a flexible full-time advisor to join their busy training centre.
Essentials:
- Excellent written and verbal communication skills
- Warm friendly confident manner
- Computer literate
- Accurate, reliable and experienced
- Smart appearance required
- Uses initiative and keen to progress
- Good team player
Key Responsibilities:
- Make appointments/bookings and handle client enquiries by phone
- Respond to email and live chat enquiries
- Handle simple spreadsheets (training given but must be extremely accurate)
- Prepare training seminar rooms
- Provide support to clients attending Zoom seminars
- Meet & greet clients and put them at their ease
- Make customer care calls, arranging support if required
Know someone on the job hunt? Refer them to Carlton Recruitment! If we successfully place them and they complete their 3-month probation, you’ll snag a £100 retail voucher as a thank you! :) *Please note we will double check they have not already applied themselves or are on our books already*
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.
