Customer Service Advisor

Pertemps London

Posted 10 hours ago, valid for a day

London, Greater London EC1R 0WX

£32,000 per annum

Full Time

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Sonic Summary

The Customer Service Advisor position offers a salary of £32,000 plus a £3,000 bonus, based in Central London with a hybrid work model after three months.
Candidates should possess a degree and have a passion for delivering exceptional customer service.
The role involves being the first point of contact for customers through various channels and solving problems efficiently.
Ideal applicants are proactive problem solvers with excellent communication skills and a genuine desire to help others in a fast-paced environment.
The company offers generous benefits including 25 days of holiday, a commercial bonus scheme, and additional perks like paid lunches and an employee assistance program.

Customer Service Advisor – Bring Your Energy & Passion!£32,000 + £3,000 BonusCentral London | Hybrid (after 3 months)Monday to FridayAre you a natural people person with a passion for delivering top-notch customer service? Do you have a degree and the drive to grow your career in a dynamic, forward-thinking company? Join our vibrant team in Central London, where every day is different, and your enthusiasm will make a real impact!What You’ll Be Doing:

Being the friendly first point of contact for customers via phone, email, and live chat.
Solving problems efficiently while making every customer interaction a positive experience.
Keeping records up to date and escalating concerns when needed.
Collaborating with an amazing team to continually raise the bar for customer service.

What You’ll Need:

A degree – we’re looking for bright, ambitious individuals ready to make a difference.
A proactive problem-solving mindset and excellent communication skills.
A genuine passion for helping people and going the extra mile.
A team player who thrives in a fast-paced, buzzing environment.

Why You’ll Love It Here:

25 days holiday + 8 public/bank holidays – plenty of time to recharge!
Commercial bonus scheme & annual cost-of-living salary increase.
14 weeks full-pay maternity leave & 2 weeks full-pay paternity leave.
24/7 Employee Assistance Program & free counselling for you and your family.
Paid Wednesday lunch – because midweek deserves a treat!
Breakout room with Netflix & Nintendo Switch – relax and recharge!

Sound like you? Don’t miss out—apply now or reach out for a chat. We’d love to hear from you!

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