Home
London
Customer service representative
Customer Service Advisor Night Shift

Customer Service Advisor Night Shift

Cactus Search

Posted 15 hours ago, valid for a month

London, Greater London EC1R 0WX

£24,000 - £28,800 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position is for a fully remote Inbound Customer Service Advisor working night shifts, requiring prior experience in a contact center during night hours.
Candidates should be enthusiastic, proactive, and excellent communicators who prioritize customer satisfaction and are comfortable with sales.
The salary for this role is £26,500, with various shift rotations including evenings and weekends.
Essential qualifications include contact center experience, good IT skills, and the ability to handle a high volume of calls and emails under pressure.
Benefits include enhanced leave, 24/7 GP services, life assurance, and discounts on gym memberships and eye tests.

Fully Remote - Night time - Inbound Customer Service Advisor's - PermanentYou must have worked in a Contact centre on a night shift.We’re currently looking for enthusiastic customer service focused individuals who put customers first, enjoy problem solving, are proactive and can use their initiative to exceed customers’ expectations!Cactus Search are currently in partnership with an amazing client who have consistently been at the top of their game within the Contact Centre Industry.Salary - £26,500 Rotas Rota ExampleWeek 1 - 16:45pm - 00:45pm Tuesday to SaturdayWeek 2 - 00:45 - 08:45am - Thursday to MondayWeek 3 - 22:00 - 6am - Mon/Tues/Wed/Sat/SunSaturday and Sunday shifts are always 2pm till 10pm or 10pm till 6amWho are we looking for?• A great communicator who is enthusiastic about helping customers, has a passion about achieving goals and comfortable selling products that fit a customer’s requirements.• Thrive on learning new knowledge and skills and are quick to adapt. Know your way around a computer and can navigate multiple systems.• Be self-motivated and can work from home with minimal supervision. Be resilient and can adapt to a fast paced and ever-changing environment.• Contact Centre Customer service experience Is essential• Good basic IT skills and strong written literacy skills• Positive and self-confident approach when dealing with customers over the phone• Ability to work under pressure and handle a high number of calls/emails within a shift• Must have worked in a past position that includes a night shift in the pastBenefitsEnhanced annual leaveEnhanced Family leaveEnhanced sick leaveCancer cover24/7 GP app serviceLife assuranceCash planGym discountEye test discount or funded

Apply now in a few quick clicks

Customer Service Advisor Night Shift

Customer Service Representative

Customer Service Representative

Sales and Customer Service Representative