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Customer service representative
Customer service advisor Remote - Night Shift

Customer service advisor Remote - Night Shift

Cactus Search

Posted 6 hours ago, valid for 15 days

London, Greater London EC1R 0WX

£24,000 - £28,800 per annum

Part Time

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Sonic Summary

The position is for a fully remote Inbound Customer Service Advisor, requiring prior night shift experience.
Candidates should be enthusiastic about customer service, possess good communication skills, and have the ability to work independently.
The role offers a salary of £18,860, pro-rated for part-time hours averaging 28 hours per week on a 4 on 4 off rota.
Applicants must have contact center customer service experience and good IT skills, with the ability to manage a high volume of calls and emails.
Additional benefits include extra annual leave, family leave, sick leave, and various health and wellness discounts.

Fully Remote - Night time - Inbound Customer Service Advisor's - PermanentMust have worked Night shift beforeWe’re currently looking for enthusiastic customer service focused individuals who put customers first, enjoy problem solving, are proactive and can use their initiative to exceed customers’ expectations!Cactus Search are currently in partnership with an amazing client who have consistently been at the top of their game within the Contact Centre Industry.Salary - £18,860 (Already pro-Rated down to this salary)Part time (Average 28hours per week) - 4 on 4 offRotas available;Position 1 - 16:45pm - 00:45pm - 10pm - 6am - You will rotate between these two shiftsWho are we looking for?• A great communicator who is enthusiastic about helping customers, has a passion about achieving goals and comfortable selling products that fit a customer’s requirements.• Thrive on learning new knowledge and skills and are quick to adapt. Know your way around a computer and can navigate multiple systems.• Be self-motivated and can work from home with minimal supervision. Be resilient and can adapt to a fast paced and ever-changing environment.• Contact Centre Customer service experience Is essential• Good basic IT skills and strong written literacy skills• Positive and self-confident approach when dealing with customers over the phone• Ability to work under pressure and handle a high number of calls/emails within a shift• Must have worked in a past position that includes a night shift in the pastBenefitsExtra annual leaveExtra Family leaveExtra sick leaveCancer care cover24/7 GP serviceLife assuranceCash planGym discountsEye care discount or funded

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