Customer Service and Sales Assistant

Customer Experience Assistant

Our client is a well established sales and marketing company based in London, they have a stellar reputation for providing excellent service to their growing portfolio of clients. They are seeking candidates that have an interest in up skilling themselves and are looking for personal and professional development within a customer facing environment. They are willing to invest time, money and effort in every single successful candidate and give them access to top quality training, so those new to the industry can be in the best position to represent them and their clients. For top performers or those who are more ambitious and looking to climb the career ladder, they also have opportunities to join their fast track program which will give successful assistants access to further coaching and progression opportunities, with most leading and managing their own team within their first 6 months to a year.

The main purpose of this role is to connect potential customers and clients in order to increase their clients revenues and brand awareness with the public. Our client believes the best way to do this is to provide excellent customer experience and customer service within a residential environment based in Central London. You will also be responsible for maintaining not only our client’s reputation but also the reputation of the client you will be representing as well. Thirdly, as you progress, you will take on more responsibilities including those within the office such as recruiting for new assistants for your team, training new assistants and attending networking events and workshops to advance your skill set.

This entry level assistant role is ideal for:

• Those seeking a new challenge in a new industry
• Those looking to up skill themselves and looking for personal development
• Those wanting career progression
• Those looking to get out of temporary employment
• Those with experience dealing with customers face to face or over the phone like retail (including fashion, supermarkets and high street shops), hospitality, receptionists, tourism, contact centre/call centre, customer service, sales, delivery or takeaway drivers, restaurant, bar or pub staff etc
• Enjoy friendly competition
• Are self motivated, ambitious and are looking for a career not just the next job

Benefits of becoming a Customer Experience Assistant:

• Opportunities to join the company on Rest & Relaxation trips abroad, in the past they have been to Barcelona, Dubai, Ibiza and Lisbon.
• Opportunities to travel the UK to their network of other offices and go to exclusive organisational events such as national and international meet-ups, usually held in major European cities such as London, Barcelona and Paris.)
• Opportunity to earn more than the average entry level role as every time you help your client earn money, so do you!
• Initial training is provided so you understand, the clients, the culture and the business
• As you progress so does your training, the more responsibilities you take on the more training you can access to be able to build upon your existing skills to help you progress your career into leadership and management roles
• Social events and team nights out
• Referral bonus

Incentives for top performers include but not limited to:

• Invites to dinners, events, awards nights, networking and workshops
• Financial incentives
• Recognition within the business (progression, awards)
• Posts on their social media and website
• Regular competitions within the office with financial incentives
• Personal and professional development
• Business advancement opportunities
• OTE an average of £450-£650 per week, paid weekly
• Excellent commute links
• Fun and motivated environment, with excellent support staff

Within this role you’ll enjoy the opportunity to earn a higher than the usual run of the mill earnings, this commission plus day rate/brand awareness fee role provides a platform for uncapped earnings. It is our client’s ongoing mission to support your personal development throughout this incredible self-employed opportunity with unbound potential.

Now accepting recent graduates!

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