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Customer service representative
Customer Service Assistant

Customer Service Assistant

Burton Bolton & Rose Recruitment Services Limited

Posted a day ago, valid for a day

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The position of Customer Service Assistant is available in London, NW9, offering a salary of £27,000 plus pension benefits.
The role requires delivering exceptional service to customers and addressing their needs effectively.
Key responsibilities include managing customer communications via phone and email, processing orders, and ensuring successful delivery.
The ideal candidate should have experience in customer service, although the specific number of years required is not mentioned.
Applicants who are not shortlisted will not receive a response, and interested candidates can follow the company on various social media platforms for job alerts.

Customer Service Assistant

London, NW9

£27,000 + Pension

The high success rate of this Company reflects on the skills and commitment held by their busy staff and as a Customer Service Assistant you will be required to contribute to this process by delivering a first class service at all times.

Some of your duties will include:

- Providing a high level of service to customers and ensuring all their wants and needs are satisfied

- Liaising with customers via telephone and email to discuss their requirements and recommend suitable products

- Inputting customer orders onto computer system and tracking progress through to successful delivery

- Following up with customers after delivery to ensure they are satisfied with service received

- Investigating customer complaints, finding a suitable resolution and escalating issue when appropriate

- Maintaining a customer database record on the computer system and updating on a daily basis

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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