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Customer service representative
Customer Service Assistant

Customer Service Assistant

Burton Bolton & Rose Recruitment Services Limited

Posted 11 hours ago, valid for 13 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

A Customer Service Assistant is needed in London, NW9, offering a salary of £28,000 along with pension and parking benefits.
The role requires managing a busy team and coordinating client maintenance and repair requirements for specialist medical equipment.
Candidates should have experience in customer service and the ability to manage and schedule workloads for field-based engineers.
Responsibilities include allocating jobs, resolving escalated customer service issues, and ensuring equipment availability.
Applicants should note that only shortlisted candidates will be contacted regarding their applications.

Customer Service Assistant

London, NW9

£28,000 + Pension + Parking

An experienced Customer Service Assistant is required to managing a busy team and co-ordinate client maintenance and repair requirements.

Some of your duties will include:

- Managing the installation, maintenance and repair of specialist medical equipment

- Working as part of the customer service team and providing an excellent service

- Managing and scheduling daily workload for team of field based engineers

- Allocating jobs to engineering team and ensuring set time frames are achieved

- Managing any escalated customer service issues that occur and resolving all matters

- Ensuring that equipment and spare parts are available to meet business needs

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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