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Customer Service Associate

Tiger Recruitment
Posted 5 hours ago, valid for 8 hours
Location

London, Greater London EC1R 0WX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A leading Foreign Exchange company is looking for a Customer Service Associate for a minimum twelve-month ongoing temporary position.
  • The role involves client communication, administration support, compliance checks, and data entry, requiring strong punctuality and intellectual engagement.
  • Candidates must have a university degree or equivalent, be fluent in English, and possess at least 6 months of office experience.
  • The position offers a salary of £25,000 per annum and requires proficiency in Microsoft packages and excellent communication skills.
  • Work hours are Monday to Friday from 8:30 AM to 5:30 PM, with a hybrid work model of three days in the office and two days from home.
A leading Foreign Exchange company are seeking a bright Customer Service Associate. You will be employed on an ongoing temporary basis for a minimum twelve months. You will be based near Victoria, in office three days a week and two days from home. Hours are 8:30 – 5:30 Monday to Friday. WHAT YOU’LL DOYou will be supporting the team with client communication and administration. This role is intellectual and requires strong punctuality.Day to day duties:
  • Client communication, phone, live chat, mailbox
  • Admin support for the relationship manager
  • Compliance, onboarding and verification checks
  • Calculating rates and percentages
  • Data entry and proof reading
  • Updating the database
WHO YOU AREYou must have outstanding written and verbal communication skills, good numerical understanding and excellent client service skills.Requirements:
  • University degree or equivalent
  • Fluent in English
  • Good use of Microsoft packages
  • Excellent commination, written & verbal
  • 6months+ office experience
  • Strong work ethic
  • Ability to multitask and prioritise workload
  • An interest in Financial Services
If you are interested, please apply today.Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.