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Customer Service Consultant - Travel
Passionate about delivering top-notch customer service in the travel industry? Thrive in a fast-paced environment? Our client is looking for you!
As aCustomer Service Consultant, youll assist Direct Clients and Travel Agent Partners, handling booking inquiries, sales calls during weekends, and ensuring seamless service.
Customer Services Consultant Key Responsibilities:
- Provide excellent service to clients and agents.
- Manage booking inquiries and pre-departure calls.
- Respond to emails and handle overflow sales calls.
- Assist with reports and operational tasks.
Customer Services Consultant Key Requirements:
- Positive attitude and problem-solving skills.
- Attention to detail, communication skills, and GDS experience.
- Ability to upsell and handle pressure.
- Flexibility to work in a hybrid, fast-paced environment.
- Flexibility to work on a Rota Basis 37.5 hours per week between Monday Sunday.
What They Offer:
- Hybrid work: 2 days in the London office.
- Competitive salary, travel discounts, and growth opportunities.
Apply todayand be part of a supportive, dynamic team!
