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Customer Service Representative Dutch

The Recruitment Co
Posted 13 hours ago, valid for a month
Location

London, Greater London E10 6EJ, England

Salary

£11.8 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job title is Customer Service Advisor (Dutch Speaking) with a salary of £11.80 per hour plus an uncapped commission structure.
  • This position is located in London, Canary Wharf, with remote working options available.
  • Candidates should have experience in a fast-paced customer service environment and be fluent in Dutch.
  • The role requires excellent interpersonal skills and the ability to drive sales while maintaining attention to detail.
  • Previous experience in customer service or sales roles is required.

Job Title:Customer Service Advisor (Dutch Speaking)Salary:£11.80 per hour + uncapped commission structure

Location:London, Canary Wharf (Remote working options)Hours:37.5 hours per week (Between 08:00 and 20:00) - 1 weekend day working every 2 weeksDo you have experience of operating within a fast paced customer service environment? Are you fluent in speaking Dutch? The Recruitment Co. are recruiting for one of our key clients and this could be the perfect opportunity for you!Job Responsibilities:

  • Handle incoming calls for both sales and service calls
  • Handle service requests in the applications system supplied by client
  • Generate sales through understanding customer needs and creating desire
  • Cancel, modify or confirm visits already sold
  • Upsell additional products, services and extended stay

Key Competencies:

  • Dutch speaker to fluent level
  • Excellent interpersonal skills
  • Able to add to a high performance team culture where agents "exhaust all opportunities" to achieve targets and brand loyalty for the client
  • A natural ability to drive sales
  • Professional and emotionally resilient
  • Good attention to detail
  • Excellent multi tasker
  • Experience in a previous customer service or sales roles
  • Excellent communication and motivational skills, ability to multitask and work independently
  • Ability to work in a fast paced environment, maintaining attention to detail and accuracy
  • Excellent understanding of call centre practices, KPIs etc.

Please note that The Recruitment Co. are an equal opportunities employer CCNorthwest

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.