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- Deliver Outstanding Student Support:
- Act as a brand ambassador, providing CARE-driven service to residents and colleagues.
- Build relationships with students, listen to their needs, and connect them to support resources.
- Resolve feedback promptly and escalate issues when necessary.
- Operational Excellence:
- Adhere to company policies, safety protocols, and sustainability initiatives.
- Maintain a clean, tidy environment and address issues immediately.
- Manage post and parcels efficiently following procedures.
- Sales & Community Engagement:
- Handle inquiries, conduct viewings (in-person/virtual), and promote accommodation at university events.
- Support Resident Ambassadors in organizing inclusive community events.
- Safety & Compliance:
- Prioritize safety, respond to emergencies, and uphold security standards.
- Contribute to sustainability goals through daily actions.
- CARE Values in Action:
- Connect:Â Approachable, culturally sensitive, and positive.
- Act:Â Proactive, observant, and solutions-focused.
- Respect:Â Committed to diversity and treating others fairly.
- Encourage:Â Supportive, collaborative, and uplifting.
- Essential Skills:
- Ability to stay calm under pressure and act ethically.
- Flexibility for rotating shifts, weekends, and occasional lone working.
- Customer service experience (sales/hospitality preferred).
- Passion for fostering inclusive communities.
- Competitive hourly wage of £13.68 with flexible temporary assignments.
- Gain experience in student accommodation and community engagement.
- Opportunity for future roles across Central London sites.
- Contribute to a welcoming environment for students.
