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Customer Success & Business Operations Associate

BrighterBox
Posted 7 hours ago, valid for 7 days
Location

London, Greater London EC1R 0WX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is a fast-growing proptech startup founded in 2022, aiming to transform the UK property market using cutting-edge technology and AI.
  • The role of Customer Success & Business Operations Associate involves customer support, business development, and operational tasks to ensure smooth customer experiences.
  • Candidates should possess excellent communication skills, problem-solving abilities, and a passion for technology, with a preference for those having experience in the home buying process.
  • The position offers a supportive environment for self-starters, with opportunities for rapid career growth and exposure to the latest technologies.
  • The salary for this role is competitive, and candidates are expected to have at least 1 year of relevant experience.

This company is a fast-growing proptech startup with a mission to transform the UK property market. Founded in 2022, it leverages cutting-edge technology, open data, and AI to make moving homes easier, faster, and more efficient. The company is dedicated to delivering innovative solutions that simplify the property journey, offering a seamless experience for customers.This company has a small, dynamic team that thrives on innovation, collaboration, and ambition. It offers a supportive environment where self-starters can learn rapidly and make a meaningful impact. As part of this fast-paced business, employees can expect hands-on experience, rapid career growth, and exposure to the latest technologies in property and AI.?? Role overview:This role exists to ensure smooth customer experiences and optimise business operations. As the Customer Success & Business Operations Associate, you'll handle a mix of customer support, business development, and operational tasks. This is a hands-on opportunity to learn, grow, and contribute meaningfully to a high-growth startup.You’ll join a collaborative team that values innovation and authenticity. The office is located in a vibrant area of Central London, surrounded by cafes and startup culture. The company fosters a positive, inclusive environment, with mentorship from industry experts and opportunities for professional development.? What you’re good at:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities and attention to detail
  • Quick learner with adaptability to new technologies
  • Passion for technology and interest in the property sector
  • Initiative and ability to work independently

?? Bonus points for:

  • Experience in the home buying or selling process
  • Familiarity with CRM tools like Hubspot
  • Interest in AI applications and tech-driven solutions

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.