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Customer Support Associate - graduate
Job title: Customer Support Associate - graduate
Location: Central London
Salary: 拢30K basic (dep on exp) + bens
Firm: Tech start-up
New graduate Customer Support Associate vacancy! Are you an enthusiastic individual with previous customer support experience (phone based and via email)? Do you want to be a part of a growing tech start-up in the exciting property space? Then look no further as a leading tech company are looking for a new Customer Support Associate.
Our client is a well funded technology start-up with ambitious growth plans. They are urgently looking for a graduate (or graduate calibre) candidate for their Customer Support Associate job, with the aim of providing an amazing experience for all customers.
Customer Support Associate responsibilities:
路 First point of contact for new and existing customers on the phone and via email
路 Complete troubleshooting and escalate where necessary
路 Handle customer queries and also be involved in creating content
路 Identify patterns and continually look for ways to improve the way the team works
Customer Support Associate requirements:
路 Exceptional written and verbal communication skills
路 Graduate or graduate calibre with a strong all round academic record
路 Previous customer support experience, gained on the phone and via email
路 Experience of previously working for a start-up or a small technology/e-commerce company an advantage
Our client can offer the Customer Support Associate an excellent salary, good benefits, an outstanding company culture, supportive management, in-depth training and scope for long term career development.
Do you have a passion for engaging with customers? Do you have the ability to thrive in a fast-paced environment? If you are a confident, positive, highly-motivated graduate looking to make your mark in customer support within the tech industry - then APPLY NOW as you could be the next Customer Support Associate!
