Home
London
Customer service representative
Customer Support Executive

Customer Support Executive

Tiger Recruitment

Posted 2 days ago, valid for 2 days

London, Greater London EC1R 0WX

£18 per hour

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The Temp Customer Support Executive position is for an experienced individual to assist a fast-paced fin-tech client.
The role involves providing customer support over email and phone, requiring exceptional customer service skills and teamwork.
Candidates should have a background in administration and customer service, with experience in financial services being advantageous.
The hourly pay for this position is £18, and the role is temporary until the end of April, with working hours from 9 am to 5 pm.
Applicants should be confident in communication and possess strong listening skills to effectively address client needs.

Temp Customer Support ExecutiveWe are looking for an experienced and customer-support executive to assist our client, a fast-paced fin-tech. This temporary role will see you working with a fast-paced team offering support to clients over email and phone. This role is ideal for someone with exceptional customer service skills and enjoy working in a team environment. We are looking for someone confident speaking on the phone and dealing with both external and internal stakeholders. Role: Customer Support ExecutiveWhere: West EndHourly rate: £18 phWhat You Will DoIn this client-facing role, you will play a key part in delivering excellent customer service. Responsibilities include:

Assisting members with queries over the phone and other contact channels
Updating internal systems accurately and efficiently
Providing clear, accurate information to ensure members’ questions are fully addressed
Adopting a customer-focused approach, demonstrating strong listening skills and understanding client needs
Collaborating effectively with team members to ensure a seamless customer experience

Who You AreWe are looking for a candidate with a blend of administration and customer service experience. To excel in this role, you will need:

Experience in administration and a strong background in customer service
A client-centric approach, with excellent listening and communication skills
The ability to address client needs with patience, empathy, and attention to detail
Experience working in financial services is highly advantageous

This role is temporary until the end of April. The working hours are 9 am - 5 pm with an hour lunch break, and the pay rate is £18 per hour + holiday pay. REF: RS82309Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

Apply now in a few quick clicks

Customer Support Executive

Customer Service Representative

Customer Service Representative - E-commerce

Weekend Customer Service Representative - Valid DBS required